To find any great service, it’s important to do your research to ensure that you’re getting the best deal and the best possible customer service. You don’t want just anyone repairing your phone – but instead, someone with plenty of reputable experience in the field. Phones aren’t cheap, and neither is phone repair. That’s why it’s important to do a little homework to find the best possible phone repair shop in your area.
Google the Names of Companies in Your Area
Nowadays, it’s so much easier to find companies with great reviews, thanks to the internet. Rather than strictly going off of word-of-mouth referrals or taking a chance at using the company with a really great marketing campaign, we have so many new ways of looking into companies before we decide to use their services.
Before you book an appointment with just any phone repair company, it pays to do some research first. Head to websites such as Yelp, Angie’s List, and Google Businesses and see what the reviews say about the company. Visiting the company’s social media pages can also be beneficial since you can see how previous customers have rated the company, and you can check for positive or negative comments.
When I was last on a holiday in the lovely warm Central Coast, I had a momentary laps in concentration while out having a drink. I grabbed my phone from my pocket and next thing you know it had left my hand and headed for the curb. To make things worse, I tried to catch it only to miss-judge in a panic, and send my beloved device hurtling at the concrete double time. Of course it had to happen while I was away from home here in Melbourne.
I cracked my screen so bad I could no longer use my phone. Not to call, nor to use the internet. Knowing this was bad news, I quickly borrowed a friends device and googled phone repair Central Coast looking for the best reviews for a phone repair service in the area.
Sometimes, you just need fast results. For that, searching google is the key.
Can’t Visit the Store? Mail It in
If you can’t find a company nearby to repair your phone, mail-in options are also available. You’d probably consider ordering a new phone online, so why not send it in to be repaired, if needed? However, you should plan to communicate with the company over the phone or through email before mailing in the device. If they don’t have a phone number to call or won’t return your phone calls, it’s probably not a good sign.
One of the advantages of visiting the physical location of a phone repair company is that you will see and feel for yourself how reputable the company seems, and you can ask them as many questions as you’d like until you feel like they’re a good fit. Mail-in options may leave you feeling uneasy since you didn’t get that face to face communication like you would if you visited the physical location.
Make Sure They Offer Warranties
You never want to go with a company that doesn’t offer a warranty on a phone. Whether it’s 30, 60, or 90 days, a warranty is always necessary. When you ask them which services are covered under the warranty, they should be able to tell you upfront what is covered under warranty and what is not.
Do a Price Comparison
When you do research for a phone repair shop in your area, make sure that you look into the overall prices of the repair service, warranty information, customer reviews and ratings, and the average repair time. Cheaper repair costs don’t always mean better since your device probably wasn’t cheap to begin with, so it’s important to weigh the pros and cons of each and every option.